🚀 go-pugleaf

On Mon, 13 Jul 2015 00:51:43 +0200, "Peter T." <pinoc10@hotmail.cum>
wrote:

>I seriously love Blizzard's support.
>
>Last night I decided to reinstall windows on a new ssd.  "hen everything 
>was done, all the necessary software + WoW was installed I downloaded 
>the battlenet app.  The security code didnt work...
>After a few attempts I realized I should have written down a restore 
>code from the old authenticator before I reset the phone to factory 
>settings.

Eeek! Kinda glad I use the oldfashioned physical one, less chance of
me messing it up if I change stuff on my phone lol (I also took the
approach that should I ever lose my phone, that'd be annoying enough
without it also locking me out of WoW...) 

Ok, so every few years I might need a new one, but then my current one
dates back to TBC (got it very soon after they were introduced as a
guildie got hacked at around the same time, acting as a valuable
example to me!) and the battery hasn't gone yet; I bought a spare one
about 3 years back, so I wouldn't have to wait for a new one to arrive
when the battery inevitably died, but... it hasn't gone yet lol.
Probably down to the Bnet desktop client not requiring constant
authentication; I only use it once every few weeks instead of multiple
times a day now.

>Ticket + a copy of my passport to Blizzard at 00:01am.  I went to bed. 
>At that time I'd read this would take several days and maybe even a 
>week.  This morning there was an email from the support.  2 hours later. 
>  The old authenticator was removed from my account 02:07am between sat 
>and sun(!!!) + a nutty message from the person who did it. Prolly some 
>standard copy'n'paste text.  But nevertheless very fun. :)

Now that is a fast response, great to hear they're that effective!
Nice additions to the response too, sounds like you got a guy with a
sense of fun :-D

I've only had to use customer service twice myself, both times had a
quick and helpful response, can't complain at all :-) 

Den 13-07-2015 kl. 04:52 skrev Lewis:

> Yes, as you were told to do at least twice when you setup the
> authenticator.

I cant remember that.  I started using the authenticator 3 years ago. :)

-- 
Peter T.

On Mon, 13 Jul 2015 02:54:03 +0000 (UTC), Lewis
<g.kreme@gmail.com.dontsendmecopies> wrote:

>In message <d0gjmp...@mid.individual.net> 
>  Catriona R <catrion...@totalise.co.uk> wrote:
>
>> On Mon, 13 Jul 2015 00:51:43 +0200, "Peter T." <pinoc10@hotmail.cum>
>> wrote:
>
>>>I seriously love Blizzard's support.
>>>
>>>Last night I decided to reinstall windows on a new ssd.  "hen everything 
>>>was done, all the necessary software + WoW was installed I downloaded 
>>>the battlenet app.  The security code didnt work...
>>>After a few attempts I realized I should have written down a restore 
>>>code from the old authenticator before I reset the phone to factory 
>>>settings.
>
>> Eeek! Kinda glad I use the oldfashioned physical one, less chance of
>> me messing it up if I change stuff on my phone lol (I also took the
>> approach that should I ever lose my phone, that'd be annoying enough
>> without it also locking me out of WoW...) 
>
>U have my wow authenticator on my phone and my iPad and my wife's phone.
>I also have the codes saved in Dropbox and Google Drive and in
>1Password. *FAR* more reliable than a single hardware device.

Hmm, ok, I didn't know you could save codes far in advance, it sounded
like something you had to do immediately before changing stuff. Never
used it, nor intend to, as I think it's way too risky putting stuff on
my phone that I wouldn't like anyone else to have access to. I know
mobile banking, shopping and the like is popular, but I won't do it,
too much chance of losing my phone/having it stolen. (Yeah, it's never
happened yet, but if it did, I'd rather just have lost a heap of game
saves and nothing more valuable!)

On Mon, 13 Jul 2015 16:48:54 +0000 (UTC), Lewis
<g.kreme@gmail.com.dontsendmecopies> wrote:

>In message <d0hs5s...@mid.individual.net> 
>  Catriona R <catrion...@totalise.co.uk> wrote:
>> Hmm, ok, I didn't know you could save codes far in advance, it sounded
>> like something you had to do immediately before changing stuff. Never
>> used it, nor intend to, as I think it's way too risky putting stuff on
>> my phone that I wouldn't like anyone else to have access to.
>
>I guess that is true if you don't have a password on your phone.

I don't, since there's nothing on it that matters, but even if I did,
I don't think they're a lot of use if someone's determined to access
your data; there's always ways and means, even if something's
supposedly uncrackable *now*, doesn't mean it will be forever. And I'm
not rich enough to upgrade to the latest and greatest tech every other
month just to stay ahead of the risks ;-)

>> I know mobile banking, shopping and the like is popular, but I won't
>> do it, too much chance of losing my phone/having it stolen. (Yeah,
>> it's never happened yet, but if it did, I'd rather just have lost a
>> heap of game saves and nothing more valuable!)
>
>I wouldn't put any financial information on an Android phone since their
>security has proved to be ephemeral many times, but I have no hesitation
>about putting my entire life on my iPhone. And yes, I even use my iPhone
>to deposit checks, transfer funds, and even put in sell orders on my
>stocks.

Your call, there's no way I'd do that, since I don't believe any OS is
entirely secure, and given the inflated price of Apple products,
they'll be rather lucrative targets for the more determined hackers.
I'd be highly sceptical of them remaining secure forever. That said,
it'd take a fair amount of bad luck to lose a phone and have it fall
into the hands of someone who knows how to get into it!

On Mon, 13 Jul 2015 18:53:49 +0000 (UTC), Lewis
<g.kreme@gmail.com.dontsendmecopies> wrote:

>In message <d0id6q...@mid.individual.net> 
>  Catriona R <catrion...@totalise.co.uk> wrote:
>> I don't, since there's nothing on it that matters, but even if I did,
>> I don't think they're a lot of use if someone's determined to access
>> your data; there's always ways and means, even if something's
>> supposedly uncrackable *now*, doesn't mean it will be forever.
>
>Cryptography is a well understood science. An iPhone has, even with just
>a 4 digit PIN, 10,000 possible passcodes and you are only allowed 10
>guesses (and those 10 guesses take several days). So, there's a 1:1000
>chance of somone guessing the PIN.

Funnily enough I'm not talking about "guessing", I'm not completely
stupid and I do happen to understand how passwords work.... I'm
referring to "hacking", which tends to find security holes faster than
companies can patch them. 

>> Your call, there's no way I'd do that, since I don't believe any OS is
>> entirely secure,
>
>Spoken like someone who hasn't investigated how the iPhone security
>works. In all likelihood the security of your computer and internet is
>FAR lower than the security of the iPhone. Anyone stealing your computer
>would be able to, unless you've taken rather extraordinary steps, uncover
>all the data that is on your computer with minimal effort.

Yes, for *now* it may well be as secure as you claim. I'm saying it
probably won't ALWAYS be so secure, as hackers tend to learn new
tricks, thus it's somewhat risky to trust it 100% in the first place. 

And a phone which can be picked up and put in a pocket is just a
little more likely to be stolen than my very bulky and heavy desktop
computer, which has a case dating back to years when apparently bigger
was better (it's a bit over the top now but I can't be bothered
replacing it - it weighs a ton so I don't see anyone stealing it
unless they have a van handy and clear the whole house out) ;-)

>> and given the inflated price of Apple products,
>
>You get what you pay for. Security, for one. Of course, a decent Samsung
>phone costs the same amount as an Apple phone, so not sure what is
>'inflated'.

To me "inflated" is a phone that costs more than my entire monthly
income. Hence my saying they're likely to be targetted, as people who
can afford to spend that much on a phone can't be short on cash...

On 14/07/2015 11:04 AM, Lewis wrote:
> In message <d0ii5m...@mid.individual.net>
>    Catriona R <catrion...@totalise.co.uk> wrote:
>> To me "inflated" is a phone that costs more than my entire monthly
>> income. Hence my saying they're likely to be targetted, as people who
>> can afford to spend that much on a phone can't be short on cash...
    They are now :-)
>
> Thefts of iPhone have dropped to near nothing, since a stolen phone is
> useless to the thief. The ONLY thing it can be used for is parts. It is
> impossible to register a stolen phone (unless the owner was so stupid as
> to not have a passcode and icloud account on it.

Stolen, lost, broken, 0-day, doesn't help for the price.

for a phone I prefer one that I don't have to match wits with, too 
senile to remember to be smart I suppose.

Depends what you want and what you are prepared to pay.
For a phone I just want it to work , do phone calls and sms , an alarm 
clock, calendar alarm/reminder , utility light and not have to worry 
about charge.
People with smart phones first thing they do is look for a power socket.

6 years old, scratched to hell, dropped hundreds of times, run over by 
cars and trucks a few times, dropped in concrete and oil.
6 weeks battery life when out of cell tower range, with a new $20 
battery. 2-4 weeks with a bit of use. $49 . Nobody on facebook cares or 
will know what I had for breakfast and I don't care.

I can always borrow some genius' smartphone, always so happy to show it 
off :-) although they always seem to be breaking, low on charge and are 
on their third in 3 years.

On 14/07/2015 11:04 AM, Lewis wrote:
> In message <d0ii5m...@mid.individual.net>
>    Catriona R <catrion...@totalise.co.uk> wrote:
>> To me "inflated" is a phone that costs more than my entire monthly
>> income. Hence my saying they're likely to be targetted, as people who
>> can afford to spend that much on a phone can't be short on cash...
>
> Thefts of iPhone have dropped to near nothing, since a stolen phone is
> useless to the thief. The ONLY thing it can be used for is parts. It is
> impossible to register a stolen phone (unless the owner was so stupid as
> to not have a passcode and icloud account on it.

It did however take a long time for apple to get around to locking.
I never realised how having a smartphone was pretty much like walking 
around with $100 notes sticking out of your pockets.
http://sfdistrictattorney.org/Modules/ShowDocument.aspx?documentID=200