Re: Alienware support

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#65943

From: pw
Date: Sun, 11 Mar 2001 03:58

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On Sat, 10 Mar 2001 15:10:33 -0600, Jon Marcus
<jonm...@mediaone.net> wrote:

>Has anyone had recent experience with support from Alienware? I'm
>thinking about getting one of their systems, but after waiting on hold
>for 15 minutes while trying to order, I'm nervous about how long it
>will take to get support if/when I have a problem.
>
>thanks,
>--jon

I have a Falcon-Northwest (www.falcon-nw.com) Mach V from over a year
ago and I am still continuously praising it and the company (just did
it again! :-).  Their tech support is fantastic.  Extremely
knowledgeable, corteous and prompt.  They are available 6 days a week.
I have not had much, if any, trouble with it, but every time I have a
question about any thing (drivers, cards, products,...) they get back
to me soon (e-mail or phone).

So if Alienware is anything like F-NW, I would go for it!  But, I
would buy a F-NW system though. <g>

-pw

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From: pw <pw...@removeycsi.net>
Newsgroups: comp.sys.ibm.pc,comp.sys.ibm.pc.games,comp.sys.ibm.pc.games.action,comp.sys.ibm.pc.hardware
Subject: Re: Alienware support
Date: 11 Mar 2001 03:58:08 GMT
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