🚀 go-pugleaf

I bought Broken sword 5 special price for both 1 and 2 episodes a couple of 
weeks ago. I downloaded and installed episode 1 which I am still playing. 
Under "Annoucements"  it says Broken sword Full release now available. Then 
says "In this second episode involves blah blah" -describes some of the 
story. My problem is two things - it doesnt say where to download episode 2, 
or does it mean you have to download both part 1 and 2 of the game, though 
it said when I bought the game, I would be notified when episode arrive and 
could install it, and sounded like I would install just episode 2 and not 
the whole game.

Then I thought I would send a message to Support, and it said we have a high 
volume right now, so get a ticket number and we will get back to you - but 
when would that be? I can access my account but shows a message saying "I 
must not have been on their site for a while and here is a code number I 
must use" - more confusion. I was on the website no more than a week ago. my 
ID is recognized when I go on Steam website.

I spent about an hour trying to figure this out today and more time other 
days. I find Steam webpage in general is very frustrating. First time 
dealing with Steam and maybe last. I find Gog website much easier to 
navigate and I seldom have to email support, and when I do, support always 
gets back to you usually the same day.

Can someone who is familiar with Steam help me to find out where I download 
episode 2 of BS 5 or do I have to download the complete game and most of all 
how and where do I find it?

Mary


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