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Article #3765Re: Stupid Users
From: d... Dik T. Winter
Date: Sat, 15 Sep 1990 20:33
Date: Sat, 15 Sep 1990 20:33
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In article <1990Sep14.1...@indetech.com> janet@indetech.UUCP (Janet Christian) writes: > *many* years ago I worked at Datapoint Corporation in San Antonio, TX. We > received a call one day (tech support) from a customer who said that he > couldn't get his system to read a particular diskette. Our rep asked the > guy to make a copy of the diskette, send it to us, and we'd see what we > could do. Well, a few days later, an envelope arrived from the customer. > When we opened it, there was a copy of the diskette --- a nice, 8-1/2 x 11 > Xerox copy. THIS IS A TRUE STORY!!! Kind of scary, isn't it... Yes, very scary that your rep would ask such a stupid question. What was your customer to do if his system could not read the diskette? -- dik t. winter, cwi, amsterdam, nederland d...@cwi.nl
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Path: mbox-mo1.pugleaf.net!gmdzi!unido!mcsun!hp4nl!charon!dik From: d...@cwi.nl (Dik T. Winter) Newsgroups: alt.folklore.computers Subject: Re: Stupid Users Message-ID: <2124@charon.cwi.nl> Date: 15 Sep 90 20:33:52 GMT References: <1990Sep7.201817.5796@hayes.fai.alaska.edu> <1990Sep11.162104.1864@hq.demos.su> <1990Sep14.175546.25064@indetech.com> Sender: ne...@cwi.nl Organization: CWI, Amsterdam Lines: 14 Posted: Sat Sep 15 21:33:52 1990 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit