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Article #625578

Re: PDP 11/40 system manual

#625578
From: Charlie Gibbs
Date: Tue, 14 Aug 2018 02:26
30 lines
2965 bytes
On 2018-08-12, Lee Gleason <lee.g...@comcast.net> wrote:

> "Lee Gleason"  wrote in message news:TnZbD.45969$nX1.25571@fx11.iad...
>
>>  You got all the way to Stage 5 of Field Service Support escalation!
>
>> http://nemesis.lonestar.org/stories/stages.html
>
>>  At my first job, we got that far twice.
>
>   I just realized that the above link to the "Six Stages of Field Service 
> Support" has gone dead (regrettably, due to Frank Durda passing away).
>
>   Here is a link to it in the archives.
>
> web.archive.org/web/20170825202933/http://nemesis.lonestar.org/stories/stages.html

Thank you for the repaired link.  I'm saving that one.

After one of our own Stage 5 escalations, which the guru fixed at about
quitting time, we sat in an unused office for a while just shooting the
bull with the guru.  While carrying on a conversation with us, the guru
was continually scrambling and unscrambling a Rubik's cube.  That's the
kind of mind we're dealing with here.

-- 
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 X   Top-posted messages will probably be ignored.  See RFC1855.
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From: Charlie Gibbs <cgibbs@kltpzyxm.invalid>
Newsgroups: alt.folklore.computers
Subject: Re: PDP 11/40 system manual
Date: 14 Aug 2018 02:26:21 GMT
Organization: NewsGuy.com
Lines: 30
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