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Article #66362

Re: Microsoft Zoo Tycoon 2 ruined my kid's Christmas (please help save it)

#66362
From: Chris H.
Date: Sat, 25 Dec 2004 23:55
68 lines
3936 bytes
While others have offered a "solution" for you, this would be a good point 
for all those who purchased or have received PC games for Christmas.  Before 
opening the box, take a look at the system requirements which are noted on 
the outside of the box.

If the machine which is intended for the install doesn't meet the minimum 
requirements, don't open the box.  Either figure out a way to upgrade the PC 
or return the game for a refund or exchange for a game which will work on 
the system.

It is a tough lesson to learn, but a little preparation by knowing the 
computer system and whether a game can be played on it instead of blaming a 
company for minimum requirements can make everything a happier situation.
-- 
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Orak Listalavostok" <oraklistal@yahoo.com> wrote in message 
news:1104003213.873302.247020@f14g2000cwb.googlegroups.com...
> Q: Can Microsot Zoo Tycoon 2 with with a standard IBM PC?
>
> My kid somehow knew of & very much wanted "Zoo Tycoon 2" from Santa.
> So, Santa went out and bought it for forty bucks at ToysRus.
> My kid opened it gleefully today & that's the end of the happiness.
>
> I have an 2 Ghz IBM A31p portable laptop running the latest WinXP.
> This is a common laptop from as reputable a manufacturer as can be.
> I've never ever had any graphics problems. Ever. Until now.
>
> My kid is still crying over this Microsoft fiasco.
> Please help me save the day.
>
> Here's the scoop:
> My IBM A31p passes ALL DirectX diagnostics (Start->Run->dxdiag)!
> I double-click on the "Zoo Tycoon 2" desktop shortcut & get:
> - Zoo Tycoon 2 Error
> - Zoo Tycoon 2 does not support ATI Radeon Mobility 7500 graphics card.
> - 1200Mhz, 1024MB
> - 64M ATI Radeon Mobility 7500 (0x4c58)
> - SoundMAX Digital Audio (0x2485)
> When I run Start->Run->dxdiag, it says:
> - DirectX Diagnostic Tool
> - Display: Device: Name: ATI MOBILITY FIRE GL 7500
> - Manufacturer: ATI Technologies Inc.
> - Chip Type: MOBILITY FIRE GL 7800 AGP (0x4C58)
> - DAC Type: Internal DAC(400MHz)
> - Approx. Total Memory: 64.0 MB
> - Current Display Mode: 1600 x 1200 (32 bit) (60Hz)
> - Monitor: Default Monitor
>
> Yet, when we run the Microsoft ZT2 game, we get:
> - Zoo Tycoon 2 Error
> - Zoo Tycoon 2 does not support ATI Radeon Mobility 7500 graphics card.
> - 1200Mhz, 1024MB
> - 64M ATI Radeon Mobility 7500 (0x4c58)
> - SoundMAX Digital Audio (0x2485)
>
> Since when doesn't the worlds' largest hardware PC manufacturer (IBM)
> and the worlds largest software manufacturer (Microsoft) not work
> together on something as simple and common as a kid's video game?
> QUESTION:
> Is all hope of saving Christmas lost?
> What are our options?
> 
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From: "Chris H." <winxpnews@hotmail.com>
References: <1104003213.873302.247020@f14g2000cwb.googlegroups.com>
Subject: Re: Microsoft Zoo Tycoon 2 ruined my kid's Christmas (please help save it)
Date: Sat, 25 Dec 2004 15:55:31 -0800
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