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Article #65867

Re: Review / Warning Saiteck Cyborg 3D Digital

#65867
From: xiao...
Date: Mon, 18 Dec 2000 15:50
68 lines
2972 bytes
     Same here.  Mine lasted about 3 months, then the spring broke.
Saitek sucks.  My next is Microsoft!  I hear they at least last.









In article <OqlS5.7886$S55.1...@typhoon.austin.rr.com>,
  "David Dougherty" <da...@austin.rr.com> wrote:
> I just wanted to post this for posterity, hoping others will benefit.
>
> I bought a Saitek Cyborg 3D Digital joystick approximately a year
ago.  For
> many reasons this stick is awesome, very programmable, very
adjustable, good
> feel, lots of buttons and I like it.
>
> Now for the bad news, the quality and reliability of this product is
> terrible.  I had the first one go out as the electronics in the stick
were
> causing it to spike it's values.  I got a replacement from Saitek.
The next
> one played for a few more months and the twist axis broke (clockwise
twist).
> Being an engineer I took it apart to investigate.
>
> Here's the culprit, between the two endes of the spring flared out
for the
> twist axis is a plastic tab.  This pushes in either direction when
twisted.
> The side at the bottom of the spring coil (clockwise twist) broke off.
>
> Saitek again replaced the stick.  A few months later . . . the
plastic tab
> started to wear and the spring fell off.  I was able to maneuver the
spring
> back in position and got a few more weeks of play out of it.  Now the
tab is
> too rounded off to resist the force of the spring and again I have no
> resistance for the clockwise twist.
>
> So excellent features lousy quality.  It's a real shame.  I will say
that
> the customer service guy at Saitek sent some nice emails about my
problem
> but this last time he didn't follow through on the repair he promised
and
> then ignored my followups.  I thought everyone that takes the time to
do a
> news search deserves to know, my suggestion:
>
> If you're going to buy a Cyborg 3D ( and I think the same would be
true of
> the Cyborg 2000), buy two so you have one you can use while you make
your
> warranty claims.
>
> Best regards.
>
>


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From: xiao...@my-deja.com
Newsgroups: comp.sys.ibm.pc.games,comp.sys.ibm.pc.games.flight-sim
Subject: Re: Review / Warning Saiteck Cyborg 3D Digital
Date: Mon, 18 Dec 2000 15:50:30 GMT
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