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Thread View: comp.sys.ibm.pc.games.space-sim
4 messages
4 total messages Started by edavid3001 Sat, 29 Jul 2006 14:28
Eve online - time to activate an account?
#105528
Author: edavid3001
Date: Sat, 29 Jul 2006 14:28
17 lines
1879 bytes
My 14 day trial expired.  I can't post to the forums because of this -
it says "Login credentials incorrect" even though I can use that same
acct ot go into account manager.   So I am posting here.

How long does it take to switch an expired trial account to a paid
accout?  I take it this is not an automated process and Eve manually
does the charge?  I say this because I gave CCP my credit card info on
the 28th, and my account still says "trial over - login and extend your
accout.." msg when I try to log into Eve.

>>From what I read, I am paying for from the moment my trial account
expired + 30 days, so I am paying for this time that I can't play,
right?

I tried a petition, but that's not had any response yet.

tx
Re: Eve online - time to activate an account?
#105529
Author: TheSmokingGnu
Date: Sun, 30 Jul 2006 00:53
14 lines
1373 bytes
edavi...@gmail.com wrote:
> How long does it take to switch an expired trial account to a paid
> accout?  

My change over was nearly instant, but I think I still had a day or so 
on the trial.

You say you can log into the account settings page, right? Does it have 
the credit card information listed there (and is it proper)?

Look under My Account -> Subscription Details. What's the status, and 
what interval have you chosen/does it say?

TheSmokingGnu
Re: Eve online - time to activate an account?
#105530
Author: edavid3001
Date: Sun, 30 Jul 2006 13:44
4 lines
1429 bytes
No, it doesn't have the details.  It's been two days and no response to
my billing petition either.

I guess CCP doesn't want my business?
Re: Eve online - time to activate an account?
#105531
Author: edavid3001
Date: Sun, 30 Jul 2006 23:33
5 lines
1698 bytes
Apparently CCP's credit card processing software failed a few days ago.
 They didn't have a backup plan so they can't get any new accounts
directly.  I had my character on a 9 day training skill, so one way to
look at this is it is free time as long as my 30 days starts on the day
I pay for subscribtion once CCP gets a clue.
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