🚀 go-pugleaf

On 19 Apr 1995, Jeffrey Lee Woodall wrote:

> Now lets back up a sec... Who REALLY looks like an asshole here?  

Go back and reread your post and my response -- I said you were "coming
off as a rude asshole" not that you are one.  It's a subtle distinction,
but an important one.  If you take a rude tone, you draw a rude reply.  My
post was an attempt to illustrate that fact, given you had made an
OS/2-hostile post.  I regret not making myself clearer. 

> I called OS/2 tech support.  Keep in mind I was VERY new to OS/2 and 
> couldn't get around in the OS very well.  But I was getting all sorts of 
> errors due to the install, and I had no choice but to call tech.  The guy 
> was telling me to do things, and I really couldn't get aorund very fast.
> I explained that I was new to this, and he says "Well when you figure out 
> how to use the OS, call me back!" , and hung up.  I was NEVER rude to the 
> guy, so don't be such a jerk, OK?  

Wow.  Your story differs markedly from what I've experienced.  You should
have made a formal complaint, and I encourage you to do so.

>I called back, but it was after 5:00pm in my timezone, so 
> they refused to help me.  After 5?  And after 90 (or was it 30) I have to 
> send them money if I want any more support?  Catch up with the rest of 
> the industry, please!  I felt like I was dealing with the IBM of the 80's.

Agreed, I don't know of any OS/2 user who likes the way IBM has set up 
their tech support.

> So anyway, don't go calling me an asshole just because I don't like your 
> operating system.  Its not like a religion!  (or is it?)

See above.  You (or anybody else, for that matter) don't _have_ to like
OS/2.  Sure, I'd like to see more OS/2 users because that translates into
bigger market share, and software developers respond to market share. 
However, when it comes down to it, you need to use what works for you. 

JOHN

* John M. Martz:  Psychology Dept, UNC-CH  *                            *
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