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Thread View: alt.games.quake3
7 messages
7 total messages Started by TomYoung Fri, 05 May 2006 01:39
Quake3.exe has encountered a problem...
#286499
Author: TomYoung
Date: Fri, 05 May 2006 01:39
68 lines
3590 bytes
This particular problem involves Quake3 crashing, but it's also a
plea for some systematic methodology to solve computer problems.
Anyway...

Very frequently, and just in the last couple of months, while playing
Quake3 the game suddenly freezes, the screen darkens (not black, just
very dark) and an error message comes up which says "quake3.exe has
encountered a problem and needs to close.  We are sorry for the
inconvenience."  The mouse is also frozen so I can't read every
piece of information this error message reports, but by tabbing around
and hitting "enter" I can get parts of it.

The "Error Signature" reads:

AppName: quake3.exe     AppVer: 0.0.0.0.   ModName: unknown
ModVer: 0.0.0.0       Offset: 204aeed2

(The "Offset" can be different each time, but it's very close to
this value.)

The "Error Report Contents" reads:

Exception Information
Code: 0cx0000005                           Flags: 0x00000000
Record: 0x0000000000000000      Address:0x00000000204aeeeed2


All in all, not very helpful.

After dealing with the message and shutting it down the desktop comes
back up with a very washed-out color scheme compared to its normal
appearance.  Then I reboot to get things back to normal.

Here's what I've done so far:

Made sure nothing's running in the background: No help
Ran complete Virus Scan: No viruses found
Ran Memtest-86 overnight: No memory errors reported
Uninstalled video driver (latest available) and re-installed: No help
Uninstalled Quake3 and re-installed in new directory: No help
Ran dxdiag and performed all tests: No problems found
Uninstalled Ethernet driver (latest available) and re-installed: No
help

(I took this last step because I noticed Quake3 crashes MUCH quicker
after startup in the evenings, when servers are busier, then it does
during the day.)

So, at this point the only other thing I can think to do is to format
the hard drive and start over, something I'm loath to do.

Can anybody suggest something else to try or something I've
overlooked?  Is there a better way to attack these sorts of problems
then the thrashing about I've been engaged in?

Essentials of my system:
Operating System: Windows XP Home Edition, Service Pack 2
Motherboard: ASUSTeK A7N8X2.0
Processor: AMD Athlon XP 3200+, not overclocked
Memory: 1024MB RAM (Corsair 512MB x 2), not overclocked
Video Card: Xtasy Radeon 9600, 256MB
Sound Card: Creative Emu10Kx Audio (SBLive! 5.1)
DirectX Version: DirectX 9.0c (4.09.0000.0904)


TIA.

Tom Young
Re: Quake3.exe has encountered a problem...
#286500
Author: pop
Date: Fri, 05 May 2006 11:47
76 lines
3979 bytes
check all fans and fan filters - could be a problem with overheating...
-- 
pop is Mark
Doing nothing makes me tired 'cause I can't take a break.
-- 
"TomYoung" <tgyoung@yahoo.com> wrote in message 
news:1146793150.401414.148960@j73g2000cwa.googlegroups.com...
> This particular problem involves Quake3 crashing, but it's also a
> plea for some systematic methodology to solve computer problems.
> Anyway...
>
> Very frequently, and just in the last couple of months, while playing
> Quake3 the game suddenly freezes, the screen darkens (not black, just
> very dark) and an error message comes up which says "quake3.exe has
> encountered a problem and needs to close.  We are sorry for the
> inconvenience."  The mouse is also frozen so I can't read every
> piece of information this error message reports, but by tabbing around
> and hitting "enter" I can get parts of it.
>
> The "Error Signature" reads:
>
> AppName: quake3.exe     AppVer: 0.0.0.0.   ModName: unknown
> ModVer: 0.0.0.0       Offset: 204aeed2
>
> (The "Offset" can be different each time, but it's very close to
> this value.)
>
> The "Error Report Contents" reads:
>
> Exception Information
> Code: 0cx0000005                           Flags: 0x00000000
> Record: 0x0000000000000000      Address:0x00000000204aeeeed2
>
>
> All in all, not very helpful.
>
> After dealing with the message and shutting it down the desktop comes
> back up with a very washed-out color scheme compared to its normal
> appearance.  Then I reboot to get things back to normal.
>
> Here's what I've done so far:
>
> Made sure nothing's running in the background: No help
> Ran complete Virus Scan: No viruses found
> Ran Memtest-86 overnight: No memory errors reported
> Uninstalled video driver (latest available) and re-installed: No help
> Uninstalled Quake3 and re-installed in new directory: No help
> Ran dxdiag and performed all tests: No problems found
> Uninstalled Ethernet driver (latest available) and re-installed: No
> help
>
> (I took this last step because I noticed Quake3 crashes MUCH quicker
> after startup in the evenings, when servers are busier, then it does
> during the day.)
>
> So, at this point the only other thing I can think to do is to format
> the hard drive and start over, something I'm loath to do.
>
> Can anybody suggest something else to try or something I've
> overlooked?  Is there a better way to attack these sorts of problems
> then the thrashing about I've been engaged in?
>
> Essentials of my system:
> Operating System: Windows XP Home Edition, Service Pack 2
> Motherboard: ASUSTeK A7N8X2.0
> Processor: AMD Athlon XP 3200+, not overclocked
> Memory: 1024MB RAM (Corsair 512MB x 2), not overclocked
> Video Card: Xtasy Radeon 9600, 256MB
> Sound Card: Creative Emu10Kx Audio (SBLive! 5.1)
> DirectX Version: DirectX 9.0c (4.09.0000.0904)
>
>
> TIA.
>
> Tom Young
> 
Re: Quake3.exe has encountered a problem...
#286501
Author: TomYoung
Date: Sat, 06 May 2006 02:03
5 lines
1515 bytes
Thanks for that.  I forgot to mention that after several of the Q3
crashes I rebooted and went into the BIOS hardware monitor.  In all
cases the CPU was not particularly hot, as I understand it (75 - 83
degrees C) and the CPU fan (only one I have, no case fans) was reported
to be spinning away OK.
Re: Quake3.exe has encountered a problem...
#286502
Author: BaToCarx
Date: Sat, 06 May 2006 08:40
14 lines
1716 bytes
TomYoung wrote:
> Thanks for that.  I forgot to mention that after several of the Q3
> crashes I rebooted and went into the BIOS hardware monitor.  In all
> cases the CPU was not particularly hot, as I understand it (75 - 83
> degrees C) and the CPU fan (only one I have, no case fans) was reported
> to be spinning away OK.
> 

75 to 83 C after a restart in the BiOS is too much.

Open the chase, remove the cooling fan, clean it, put new thermal paste, 
put all back togheter, turn on the pc and get some windows monitoring 
tools for temp. (everest home works ok for that) and after 1 day report 
the final idle temp.
Re: Quake3.exe has encountered a problem...
#286503
Author: Mandala
Date: Mon, 08 May 2006 17:56
24 lines
2171 bytes
"BaToCarx" <lol@lol.com> wrote in message 
news:eiZ6g.2755$oj5.875670@news.siol.net...
> TomYoung wrote:
>> Thanks for that.  I forgot to mention that after several of the Q3
>> crashes I rebooted and went into the BIOS hardware monitor.  In all
>> cases the CPU was not particularly hot, as I understand it (75 - 83
>> degrees C) and the CPU fan (only one I have, no case fans) was reported
>> to be spinning away OK.
>>
>
> 75 to 83 C after a restart in the BiOS is too much.

Dito duderino =-

I bought an extra ball bearing case fan just for the punishing Q3 play and 
that made an instant difference of about 7 -15 degs.  The last time I found 
the cpu running hot (60 degs), i opened her up (yes its a she isnt it?), 
cleaned out the cpu and case fans (not forgetting the heatsink!) - brushed 
and blew off (pc blower) the dust from the motherboard - and the general 
temp lowered 10 - 15 degs straight away.  Dust is like thermal clothing on a 
California beach in the summer time.  =- Good luck -

-- 
M 
Re: Quake3.exe has encountered a problem...
#286504
Author: BaToCarx
Date: Wed, 10 May 2006 21:00
32 lines
2493 bytes
Mandala wrote:
> "BaToCarx" <lol@lol.com> wrote in message 
> news:eiZ6g.2755$oj5.875670@news.siol.net...
>> TomYoung wrote:
>>> Thanks for that.  I forgot to mention that after several of the Q3
>>> crashes I rebooted and went into the BIOS hardware monitor.  In all
>>> cases the CPU was not particularly hot, as I understand it (75 - 83
>>> degrees C) and the CPU fan (only one I have, no case fans) was reported
>>> to be spinning away OK.
>>>
>> 75 to 83 C after a restart in the BiOS is too much.
> 
> Dito duderino =-
> 
> I bought an extra ball bearing case fan just for the punishing Q3 play and 
> that made an instant difference of about 7 -15 degs.  The last time I found 
> the cpu running hot (60 degs), i opened her up (yes its a she isnt it?), 
> cleaned out the cpu and case fans (not forgetting the heatsink!) - brushed 
> and blew off (pc blower) the dust from the motherboard - and the general 
> temp lowered 10 - 15 degs straight away.  Dust is like thermal clothing on a 
> California beach in the summer time.  =- Good luck -
> 


yea.

I cleaned the hdd box and pluged the 2 fans to the mobo, and now the 
oweral hdd temp is ~28 C before it was ~50C (6hdds)

Next time i need to clean the cpu coler coz its now ~55 C idle (2600xp)

Have a nice day.
Re: Quake3.exe has encountered a problem...
#286505
Author: TomYoung
Date: Thu, 11 May 2006 02:51
14 lines
1733 bytes
Well....

I would have bet you guys money, and given odds, that the problem
*wasn't* heat-related.  However, today I took everything apart, cleaned
an incredible amount of dust from the power supply, CPU fan and CPU
heatsink, and put everything back together with new thermal paste.
Just finished playing about 30 minutes of Quake3 with no crashes.
Reported CPU temperatures from Everest are also greatly improved.

I'm thinking you guys got it right.  The next few days will tell.

Thanks!!

Tom Young
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