Thread View: alt.games.quake3
7 messages
7 total messages
Started by TomYoung
Fri, 05 May 2006 01:39
Quake3.exe has encountered a problem...
Author: TomYoung
Date: Fri, 05 May 2006 01:39
Date: Fri, 05 May 2006 01:39
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This particular problem involves Quake3 crashing, but it's also a plea for some systematic methodology to solve computer problems. Anyway... Very frequently, and just in the last couple of months, while playing Quake3 the game suddenly freezes, the screen darkens (not black, just very dark) and an error message comes up which says "quake3.exe has encountered a problem and needs to close. We are sorry for the inconvenience." The mouse is also frozen so I can't read every piece of information this error message reports, but by tabbing around and hitting "enter" I can get parts of it. The "Error Signature" reads: AppName: quake3.exe AppVer: 0.0.0.0. ModName: unknown ModVer: 0.0.0.0 Offset: 204aeed2 (The "Offset" can be different each time, but it's very close to this value.) The "Error Report Contents" reads: Exception Information Code: 0cx0000005 Flags: 0x00000000 Record: 0x0000000000000000 Address:0x00000000204aeeeed2 All in all, not very helpful. After dealing with the message and shutting it down the desktop comes back up with a very washed-out color scheme compared to its normal appearance. Then I reboot to get things back to normal. Here's what I've done so far: Made sure nothing's running in the background: No help Ran complete Virus Scan: No viruses found Ran Memtest-86 overnight: No memory errors reported Uninstalled video driver (latest available) and re-installed: No help Uninstalled Quake3 and re-installed in new directory: No help Ran dxdiag and performed all tests: No problems found Uninstalled Ethernet driver (latest available) and re-installed: No help (I took this last step because I noticed Quake3 crashes MUCH quicker after startup in the evenings, when servers are busier, then it does during the day.) So, at this point the only other thing I can think to do is to format the hard drive and start over, something I'm loath to do. Can anybody suggest something else to try or something I've overlooked? Is there a better way to attack these sorts of problems then the thrashing about I've been engaged in? Essentials of my system: Operating System: Windows XP Home Edition, Service Pack 2 Motherboard: ASUSTeK A7N8X2.0 Processor: AMD Athlon XP 3200+, not overclocked Memory: 1024MB RAM (Corsair 512MB x 2), not overclocked Video Card: Xtasy Radeon 9600, 256MB Sound Card: Creative Emu10Kx Audio (SBLive! 5.1) DirectX Version: DirectX 9.0c (4.09.0000.0904) TIA. Tom Young
Re: Quake3.exe has encountered a problem...
Author: pop
Date: Fri, 05 May 2006 11:47
Date: Fri, 05 May 2006 11:47
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check all fans and fan filters - could be a problem with overheating... -- pop is Mark Doing nothing makes me tired 'cause I can't take a break. -- "TomYoung" <tgyoung@yahoo.com> wrote in message news:1146793150.401414.148960@j73g2000cwa.googlegroups.com... > This particular problem involves Quake3 crashing, but it's also a > plea for some systematic methodology to solve computer problems. > Anyway... > > Very frequently, and just in the last couple of months, while playing > Quake3 the game suddenly freezes, the screen darkens (not black, just > very dark) and an error message comes up which says "quake3.exe has > encountered a problem and needs to close. We are sorry for the > inconvenience." The mouse is also frozen so I can't read every > piece of information this error message reports, but by tabbing around > and hitting "enter" I can get parts of it. > > The "Error Signature" reads: > > AppName: quake3.exe AppVer: 0.0.0.0. ModName: unknown > ModVer: 0.0.0.0 Offset: 204aeed2 > > (The "Offset" can be different each time, but it's very close to > this value.) > > The "Error Report Contents" reads: > > Exception Information > Code: 0cx0000005 Flags: 0x00000000 > Record: 0x0000000000000000 Address:0x00000000204aeeeed2 > > > All in all, not very helpful. > > After dealing with the message and shutting it down the desktop comes > back up with a very washed-out color scheme compared to its normal > appearance. Then I reboot to get things back to normal. > > Here's what I've done so far: > > Made sure nothing's running in the background: No help > Ran complete Virus Scan: No viruses found > Ran Memtest-86 overnight: No memory errors reported > Uninstalled video driver (latest available) and re-installed: No help > Uninstalled Quake3 and re-installed in new directory: No help > Ran dxdiag and performed all tests: No problems found > Uninstalled Ethernet driver (latest available) and re-installed: No > help > > (I took this last step because I noticed Quake3 crashes MUCH quicker > after startup in the evenings, when servers are busier, then it does > during the day.) > > So, at this point the only other thing I can think to do is to format > the hard drive and start over, something I'm loath to do. > > Can anybody suggest something else to try or something I've > overlooked? Is there a better way to attack these sorts of problems > then the thrashing about I've been engaged in? > > Essentials of my system: > Operating System: Windows XP Home Edition, Service Pack 2 > Motherboard: ASUSTeK A7N8X2.0 > Processor: AMD Athlon XP 3200+, not overclocked > Memory: 1024MB RAM (Corsair 512MB x 2), not overclocked > Video Card: Xtasy Radeon 9600, 256MB > Sound Card: Creative Emu10Kx Audio (SBLive! 5.1) > DirectX Version: DirectX 9.0c (4.09.0000.0904) > > > TIA. > > Tom Young >
Re: Quake3.exe has encountered a problem...
Author: TomYoung
Date: Sat, 06 May 2006 02:03
Date: Sat, 06 May 2006 02:03
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Thanks for that. I forgot to mention that after several of the Q3 crashes I rebooted and went into the BIOS hardware monitor. In all cases the CPU was not particularly hot, as I understand it (75 - 83 degrees C) and the CPU fan (only one I have, no case fans) was reported to be spinning away OK.
Re: Quake3.exe has encountered a problem...
Author: BaToCarx
Date: Sat, 06 May 2006 08:40
Date: Sat, 06 May 2006 08:40
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TomYoung wrote: > Thanks for that. I forgot to mention that after several of the Q3 > crashes I rebooted and went into the BIOS hardware monitor. In all > cases the CPU was not particularly hot, as I understand it (75 - 83 > degrees C) and the CPU fan (only one I have, no case fans) was reported > to be spinning away OK. > 75 to 83 C after a restart in the BiOS is too much. Open the chase, remove the cooling fan, clean it, put new thermal paste, put all back togheter, turn on the pc and get some windows monitoring tools for temp. (everest home works ok for that) and after 1 day report the final idle temp.
Re: Quake3.exe has encountered a problem...
Author: Mandala
Date: Mon, 08 May 2006 17:56
Date: Mon, 08 May 2006 17:56
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"BaToCarx" <lol@lol.com> wrote in message news:eiZ6g.2755$oj5.875670@news.siol.net... > TomYoung wrote: >> Thanks for that. I forgot to mention that after several of the Q3 >> crashes I rebooted and went into the BIOS hardware monitor. In all >> cases the CPU was not particularly hot, as I understand it (75 - 83 >> degrees C) and the CPU fan (only one I have, no case fans) was reported >> to be spinning away OK. >> > > 75 to 83 C after a restart in the BiOS is too much. Dito duderino =- I bought an extra ball bearing case fan just for the punishing Q3 play and that made an instant difference of about 7 -15 degs. The last time I found the cpu running hot (60 degs), i opened her up (yes its a she isnt it?), cleaned out the cpu and case fans (not forgetting the heatsink!) - brushed and blew off (pc blower) the dust from the motherboard - and the general temp lowered 10 - 15 degs straight away. Dust is like thermal clothing on a California beach in the summer time. =- Good luck - -- M
Re: Quake3.exe has encountered a problem...
Author: BaToCarx
Date: Wed, 10 May 2006 21:00
Date: Wed, 10 May 2006 21:00
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Mandala wrote: > "BaToCarx" <lol@lol.com> wrote in message > news:eiZ6g.2755$oj5.875670@news.siol.net... >> TomYoung wrote: >>> Thanks for that. I forgot to mention that after several of the Q3 >>> crashes I rebooted and went into the BIOS hardware monitor. In all >>> cases the CPU was not particularly hot, as I understand it (75 - 83 >>> degrees C) and the CPU fan (only one I have, no case fans) was reported >>> to be spinning away OK. >>> >> 75 to 83 C after a restart in the BiOS is too much. > > Dito duderino =- > > I bought an extra ball bearing case fan just for the punishing Q3 play and > that made an instant difference of about 7 -15 degs. The last time I found > the cpu running hot (60 degs), i opened her up (yes its a she isnt it?), > cleaned out the cpu and case fans (not forgetting the heatsink!) - brushed > and blew off (pc blower) the dust from the motherboard - and the general > temp lowered 10 - 15 degs straight away. Dust is like thermal clothing on a > California beach in the summer time. =- Good luck - > yea. I cleaned the hdd box and pluged the 2 fans to the mobo, and now the oweral hdd temp is ~28 C before it was ~50C (6hdds) Next time i need to clean the cpu coler coz its now ~55 C idle (2600xp) Have a nice day.
Re: Quake3.exe has encountered a problem...
Author: TomYoung
Date: Thu, 11 May 2006 02:51
Date: Thu, 11 May 2006 02:51
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Well.... I would have bet you guys money, and given odds, that the problem *wasn't* heat-related. However, today I took everything apart, cleaned an incredible amount of dust from the power supply, CPU fan and CPU heatsink, and put everything back together with new thermal paste. Just finished playing about 30 minutes of Quake3 with no crashes. Reported CPU temperatures from Everest are also greatly improved. I'm thinking you guys got it right. The next few days will tell. Thanks!! Tom Young
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