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Article #93579

Driver Question. Is this advice right?

#93579
From: N
Date: Tue, 28 Jun 2005 00:42
86 lines
3822 bytes
I was late to join the Doom 3 bandwagon and just recently picked up the 
game. It's been fun until today. I got to the end of Alpha Lab 4 (?), 
killed the big spider thing and exited the level. After the little 
screen shot comes up describing the next level, where the little bar of 
the top would show the progress in loading the next level, the screen 
goes back to the main menu.

I installed the latest patch with no luck, so I called tech support. 
Below is the e-mail of what the tech suggested I should do;



Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 96 hours.

Thank you for allowing us to be of service to you.

PLEASE DO NOT REPLY TO THIS EMAIL!




Subject
---------------------------------------------------------------
It reverts me back to the main menu after loading a level


Discussion Thread
---------------------------------------------------------------
Response (xxx xxxxx) - 06/27/2005 05:00 PM
Hi,

Thanks for contacting customer support. Download and install the latest 
driver for your video card, which is the 5.6 Catalyst here:

http://www.ati.com


If that does not help, uninstall the game (use the game installer, not 
Add/Remove Programs) then reinstall the game and follow these steps to 
copy over your pak files:

Copy the pak files from the cd and overwriting the ones on the hard drive.
1. Put the first disc in the drive
2. Go into my computer and right click on the disc and select "explore" 
or "browse"
3. Browse into the setup folder, then the data folder
4. Right click on the base folder and select copy
5. Close this window
6. Now browse to the game directory (default is c:\program files\Doom 3)
7. Go to the edit menu and select paste (if it asks you if you wish to 
overwrite select yes)

Once the file copy is done repeat the above steps for discs 2 and 3.

Customer (Entered by xxxxxxxx) - 06/27/2005 05:00 PM
It reverts me back to the main menu after loading a level


Question Reference xxxxxxxxxx
---------------------------------------------------------------
   Product Level 1: PC
   Product Level 2: DOOM 3
      Date Created: 06/27/2005 05:00 PM
      Last Updated: 06/27/2005 05:00 PM
            Status: Waiting

Explanation
---------------------------------------------------------------


Ok, here's my Question. They are telling me to download the 5.6 
Catalyst, but my driver version is 6.14. Is the castalyst version 
supposed to be different from the driver version? Or do I have the 
latest drivers already?

here's my rig

Radeon 9600 pro (256 MB)
P4 3.06ghz (2 CPU's)
512MB RAM
298MB used, 949 available (page file)
Technical Details
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