Article View: alt.folklore.computers
Article #3721Re: Stupid Users
From: cos... Bernie Cosell
Date: Tue, 14 Aug 1990 18:36
Date: Tue, 14 Aug 1990 18:36
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1357 bytes
d...@batserver.cs.uq.oz.au (David Anderson) writes: }In article <10353@stiatl.UUCP> tok@stiatl.UUCP (Terry Kane) writes: }> }>How about a user, confronted by a typical "press any key" message, }>calling tech support complaining... }> }> But I don't have an ANY key on my keyboard! }> }>-- }Yes! I've had a user complain about not having an 'ANY' key. }So, I said to her "Pick a key .. any key you like!" }She pressed the SHIFT key ... and (you guessed it) nothing happened. }I had to then try and explain to her why she couldn't use the }SHIFT , CTRL and CAPS LOCK keys. And of course, after you reflect on it there is hardly any reason to be so 'helpful' and make the program so general, instead of simply having it read "And then hit the space bar" and be done with it -- no ambiguity, no confusion, no nothing... /bernie\
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Path: mbox-mo1.pugleaf.net!gmdzi!unido!mcsun!uunet!cs.utexas.edu!usc!wuarchive!mit-eddie!bbn.com!cosell From: cos...@bbn.com (Bernie Cosell) Newsgroups: alt.folklore.computers Subject: Re: Stupid Users Message-ID: <58926@bbn.BBN.COM> Date: 14 Aug 90 18:36:30 GMT References: <6889@helios.TAMU.EDU> <10353@stiatl.UUCP> <4553@uqcspe.cs.uq.oz.au> Sender: ne...@bbn.com Lines: 26 Posted: Tue Aug 14 19:36:30 1990 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit