🚀 go-pugleaf

On 1 Jul 2018 04:10:03 GMT, t...@loft.tnolan.com (Ted Nolan <tednolan>)
wrote:

>In article <tdlfjddriuu54g3v7...@4ax.com>,
>JimP  <solo...@gmail.com> wrote:
>>On Sat, 30 Jun 2018 11:44:31 -0700 (PDT), hanc...@bbs.cpcn.com wrote:
>>
>>>An ad from 1966:
>>>https://books.google.com/books?id=WFYEAAAAMBAJ&lpg=PA81&dq=life%20bell%20telephone%20reliable&pg=PA18-IA3#v=onepage&q&f=false
>>>
>>>Note the architecture of the era and emphasis on fast service and
>>>no tipping.
>>>
>>>Personally, while I think the food at BK is decent, for some
>>>reason service quality at the chain is poor (seen at many 
>>>different outlets).  The counter help often seems frozen
>>>or confused.  One time a customer had a coupon and the cashier
>>>spent five minutes trying to enter it, meanwhile a long line
>>>built up.
>>
>>They are fine, as long as you don't try to order food outside the meal
>>rushes. More than once, at different Burger Kings, I got a new bun on
>>old food.
>>
>>Wendys where I used to live, I arrived about 5 minutes before the
>>lunch rush. The burger and the fries were cold. The fry guy actually
>>told me to be careful the fries were hot. I guess he thought room
>>temperature fries are hot. I've worked in fast food places, everyone
>>in that Wendys acted like they were clueless. I thought they got
>>training. If my boss had caught me serving cold fries, I would have
>>been fired. Only the soda was the correct temperature, and I served
>>myself on that one.
>
>Wendy's is an interesting case.  When they first came to town, they were
>great.  You could get a good, fresh burger practically as quick as you
>could walk through.  Then something happened (and this was before Dave
>Thomas died) and they went to pot.  Then after Thomas, they got worse
>and the last time I went, it seemed that the concept of providing food
>to customers for cash was a novel concept to the staff..

Most chain food places have a training/just opened crew that comes in
and trains the new hires. And provides excellent service.

Some, but not all, of the new hires continue with the excellent
service.