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Article #624681OFF TOPIC: old Burger King ad
From: hanc...
Date: Sat, 30 Jun 2018 18:44
Date: Sat, 30 Jun 2018 18:44
32 lines
2695 bytes
2695 bytes
An ad from 1966: https://books.google.com/books?id=WFYEAAAAMBAJ&lpg=PA81&dq=life%20bell%20telephone%20reliable&pg=PA18-IA3#v=onepage&q&f=false Note the architecture of the era and emphasis on fast service and no tipping. Personally, while I think the food at BK is decent, for some reason service quality at the chain is poor (seen at many different outlets). The counter help often seems frozen or confused. One time a customer had a coupon and the cashier spent five minutes trying to enter it, meanwhile a long line built up. To me, it reminds me of the IBM vs others competition. Other computer firms, for whatever reason, could never capture IBM's excellent customer support/service, even if they stole an IBM executive to be in charge of their computer division. Burger King has been around for 50 years. Couldn't they see McD's handling is so much superior to theirs? (On page 24 is an ad for the Polaroid 'swinger' a cheap little b&w instant camera that turned out to be very popular.) Here is a McD's ad from 1962: https://books.google.com/books?id=eVUEAAAAMBAJ&lpg=PA20&dq=life%20mcdonalds&pg=PA20#v=onepage&q&f=false Here is a 1966 article about the chain and "Hamburger University". https://books.google.com/books?id=zkwEAAAAMBAJ&lpg=PA100&dq=life%20mcdonalds&pg=PA100#v=onepage&q&f=false (On Page 102 is an ad for a Wollensak cassette recorder; note the slide rule in the background.)
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