🚀 go-pugleaf

These disk drive stories reminded me of the time my brother visited me, and
wanted to try out my (then) new Mac SE.  He's a dBASE consultant, working
strictly with IBM's, so I thought I'd let him do everything on the Mac for 
himself, so he could see how intuitive and superior the interface is.  That's
why I wasn't concerned when he said "This disk is a little hard to shove in".  
I figured he just wasn't used to the 3.5" drives.  "Go ahead and push it
in", I said.  Next, he couldn't eject the disk.  And my Dark Castle disk was
missing.  I used tweezers to pull the disk out, but it wasn't the Dark
Castle disk.  I was confused, and he was not convinced of the superiority of
the Mac.

You've probably figured it out, but I didn't know until the next day, when
the service guy called me and said that I was going to need a new drive,
because someone had inserted a disk, and then inserted *another* disk into
the space formed when the tape-cassette-like disk mechanism drops down into
place.  Then, when we tried to eject the disk, the mechanism tried but failed
to move upward, mashing the disks, the heads and the drive mechanism.  The
tech said he had never seen that happen before.  Only $170 for labor and a
rebuilt drive!

I have had 30-40 people, all much less experienced than my brother, sit down
and use the Mac with minimal help.  None of them has ever done anything like
that.  I'm not sure what this means, but my brother still hasn't bought a Mac.