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Article #103062

Re: Coffee cup holder - CD drive UL?

#103062
From: jo... John Winters
Date: Fri, 06 Sep 1996 00:00
20 lines
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In article <4vvdb4$6...@lex.zippo.com>,
Helge Moulding <h...@slc.unisys.com> wrote:
>
>* the photocopy of the disk - why would the service center want a *copy*
>  of a disk? If the disk is defective, they have you send it in for an
>  exchange.

I've heard this one from lots of places *and* experienced it personally.
I'm sure it's happened many times.  To you it may be obvious that a
photo-copy is useless, but there are a lot of very baffled people out
there.  Whether they are right to be baffled or not is debatable, but to
many end users, the whole business is weird beyond comprehension.  If the
support desk says "Send a copy of the disc", the natural thing to do is
photocopy it.  Why should it be different from everything else one is
asked to copy?

John
-- 
John Winters.  Wallingford, Oxon, England.
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From: jo...@polo.demon.co.uk (John Winters)
Subject: Re: Coffee cup holder - CD drive UL?
Date: 1996/09/06
Message-ID: <50pvp1$2gp@polo.demon.co.uk>
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